The Arriva company has been providing both regular and discretionary transport for over 40 years.
Thanks to our vast experience in this sector we can provide a quality service for every passenger that puts their trust in us.
Arriva Madrid was born from the entrepreneurial spirit of two families; Gregorio De Blas and Isidro Gómez who, after the end of the civil war, began to provide transport services between Madrid and Navalcarnero through Cuatro Vientos.
After going through several different locations, in 1987 they settled their company address in a continuously growing Industrial Estate located in Alcorcón. However, the growing demand for transport services made it necessary for the company to adopt a multi-seat concept. There are currently 25 different inter-city routes provided by 190 buses that make departures from several base-points, among which are: Alcorcón, San José de Valderas, Móstoles, Fuenlabrada, Navalcarnero, Madrid-Norte, and Villaviciosa de Odón.
This continuous growth has allowed Arriva Madrid to consolidate its leadership within inter-city road transport in the region of Madrid and cater to over 44,000,000 passengers in 2001.
All this was made possible thanks to a set of highly qualified human, technical and material resources, and a continuous technological innovation. This allows Arriva Madrid to offer top quality in all its services.
This enviable position however is no reason for the General Board of Shareholders to not continue working together and strive towards a continuous and daily improvement of the service provided to the public.
We are the largest passenger transport operator in Europe.
Each year we provide over 2,200 million transportation services in 14 countries throughout Europe.
We operate more than 19,850 buses and coaches, 1,123 trains, 450 trams, 183 light underground trains, 21 bus boats and 400 electric vehicles.
SWe are a leading European company in the multi-modal experience. We have currently consolidated a turnover of more than 5,000 million Euros.
Our values, our vision, our approach towards development, and our commitment allow us to offer a top quality service.
A vast fleet of vehicles adapted to your needs to offer you multiple services with the best comfort, safety and technology of our time.
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Quality and management
We comply with the strictest quality standards and certifications. Our commitment to maximum quality speaks for itself.
With this voluntary approach, the De Blas y Cía company decided to implement this system and take on an environmental commitment within their society. In this way, a set of action criteria were defined for the purpose of ensuring the protection of the environment when carrying out our activities. Protection principles were set forth, and also an environmental management system was developed and implemented in conformity to the UNE-EN-ISO 14001 standard.
Commemorative certificate (EMAS)
Quality Certificate ISO 9001:2015
Environment Certificate ISO 14001:2015
Quality Guarantee Brand Madrid Excelente
European Excellence Award
Environmental Quality Award by the CAM, the Chamber of Commerce and the CEIM (Madrid Business Association)
Standard UNE –EN 13816
Service Charter UNE 93200
DBlas presents its Service Charter. This letter is the document with which we inform our users about the services we provide, the rights they are entitled to and our commitments to quality. See charter
Occupational Hazard Prevention Certificate in the OSHAS 18001 standard
True to our company's commitment to Occupational Health and Safety, we have gone one step further by obtaining the ENAC certification (National Certification Authority). OHSAS 18001 is an internationally accepted specification which defines the requirements to establish, implement and operate a Management System for Occupational Health and Safety that can be used effectively for companies, company facilities and their workers.
This certification credits Arriva Madrid as a company that is committed to the Health and Safety of its employees. It also recognises the effort made in the past years in this field, thus ensuring that the system becomes integrated into the company.
Registry in the Carbon Footprint Register of MAGRAMA (Ministry for Agriculture, Food and Environment)
DBlas has for a third year renewed its place in the carbon footprint register in Section a) Carbon Footprint and a commitment to reducing greenhouse gases based on its 2015 carbon footprint calculations, its compensation efforts and the CO2 absorption projects carried out by the Ministry for Agriculture, Food and Environment. This has allowed the company to obtain the certifications corresponding to the calculations of 2014, 2015 and 2016.