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ALERTS
  • L-2 URBANA ALCORCÓN- CORTE POR ASFALTADO EN ALCORCÓN

    Según nos comunica la policía Municipal de Alcorcón, desde el próximo miércoles 12 de diciembre y hasta nuevo aviso, la C/ Amapolas y la Avda. de la Libertad entre la Avda. de los Castillos y la C/ Los Lirios, permanecerán cortadas, por obras de asfaltado.

    LA RUTA ALTERNATIVA SERÁ:

    Avda. de los Castillos, en ambos sentidos. Quedará sin servicio la C/ Los Nardos.

    Realizará todas las paradas que encuentre a su paso.

  • L-520-CORTE POR ASFALTADO EN ALCORCÓN

    Según nos comunica la policía Municipal de Alcorcón, desde el próximo lunes 10 de diciembre y hasta nuevo aviso, la C/ Polvoranca entre la Avda. Alcalde José Aranda y Avda. Cantarranas permanecerá cortada en ambos sentidos, por obras de asfaltado.

    LA RUTA ALTERNATIVA SERÁ:

    Avda. de Leganés, en ambos sentidos.

    Realizará todas las paradas que encuentre a su paso.

  • L-513-CORTE EN ALCORCÓN POR ASFALTADO

    Según nos comunica la policía Municipal de Alcorcón, desde el próximo lunes 10 de diciembre y hasta nuevo aviso, la C/ Polvoranca entre la Avda. Alcalde José Aranda y Avda. Cantarranas permanecerá cortada en ambos sentidos, por obras de asfaltado.

    LA RUTA ALTERNATIVA SERÁ:

    Avda. Alcalde José Aranda y Avda. de Leganés, en ambos sentidos.

    Realizará todas las paradas que encuentre a su paso.

  • L-510-CORTE EN ALCORCÓN POR ASFALTADO

    Según nos comunica la policía Municipal de Alcorcón, desde el próximo lunes 10 de diciembre y hasta nuevo aviso, la Avda. Alcalde José Aranda y la Avda. Cantarranas permanecerán cortadas, por obras de asfaltado.

    LA RUTA ALTERNATIVA SERÁ:

    Avda. Alcalde José Aranda y Avda. de Leganés.

    Realizará todas las paradas que encuentre a su paso.

  • L-520-CORTE POR ASFALTADO EN ALCORCÓN

    Según nos comunica la policía Municipal de Alcorcón, desde el próximo lunes 3 de diciembre y hasta finalización de las obras, permanecerá cortada la Avda. Alcalde José Aranda entre la Avda. de Leganés y la C/Carballino.

    LA RUTA ALTERNATIVA SERÁ:

    En ambos sentidos, circulará por la C/Carballino, C/Parque Grande y Avda. de Leganés.

    Realizará las paradas que encuentre a su paso.

  • L-511-CORTE POR ASFALTADO EN ALCORCÓN

    Según nos comunica la policía Municipal de Alcorcón, desde el próximo lunes 3 de diciembre y hasta finalización de las obras, la Avda. Alcalde José Aranda entre la Avda. de Leganés y C/Carballino, permanecerá cortada.

    LA RUTA ALTERNATIVA SERÁ:

    En ambos sentidos, circulará por la C/Parque Grande en el tramo cortado de la Avda. Alcalde José Aranda.

    Realizará las paradas que encuentre a su paso.

     

  • 524-NUEVA LÍNEA ENTRE MÓSTOLES SUR (PAU MÓSTOLES) Y MADRID

    A partir del lunes 2 de Julio comienza a funcionar una nueva línea entre Móstoles Sur (PAU de Móstoles) y Madrid (Príncipe Pío).

    El horario que a continuación se detalla corresponde a los días laborables de Julio y Agosto y, los sábados, domingos y festivos de todo el año.

    AVDA. VÍA LÁCTEA (MÓSTOLES)

    HORARIO

    MADRID

    06:30 a 22:30 cada 30 minutos.

    LABORABLES JULIO Y AGOSTO

    07:30 a 23:30 cada 30 minutos.

    06:30 a 22:30 cada 30 minutos.

    SÁBADOS, DOMINGOS Y FESTIVOS (todo el año)

    07:30 a 23:30 cada 30 minutos.

  • 521 - MODIFICACIÓN DE HORARIO PARA LOS SÁBADOS

    A partir del sábado 23/06/18, la línea 521 realizará un servicio más a la 01:00 horas desde la Glorieta de San Vicente los sábados a excepción del mes de agosto.

   Latest alerts

Consorcio de transportes de Madrid

Customer service

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Contact Form


Do you have any suggestions? Have you lost any personal belongings in one of our vehicles? Or maybe you would like to send in a complaint.

Get in touch with us right away.


LOCATION


C/ Fraguas, 27
Pol. Ind. Urtinsa.
28923 Alcorcón (Madrid)

+34 91 226 04 18


FAQ

A list of frequent questions to reply to the most common queries and provide you with the necessary first-hand information. Click on each answer.


What type of transport ticket do you need for travelling to a particular location?

This information is available at every ticket desk in your area or at the Regional Transport Consortium at the following telephone number: 012.

Are there any discounts for large families?

Yes. You must contact the customer service department of the Regional Transport Consortium and apply for a large-family discount voucher.

Can drivers provide information?

The driver is obliged to provide information requested by the user if he or she knows it.

Who is in charge of the maintenance of bus shelters and bus posts?

The maintenance, cleaning and display of timetables on bus shelters and bus posts is the competence of the Regional Transport Consortium.

How do people with reduced mobility get off the bus?

People with reduced mobility may get off the vehicle through the door designated for passenger access.

Air conditioning and heating on the bus

According to the Passenger Regulations: In case of discrepancies among the passengers regarding the service (opening or closing windows, turning the air conditioning devices on or off, etc.), the majority decision of the passengers will prevail or otherwise the decision of the driver.

Advice on stops

Requesting a stop, both from the bus and from the street, must be done with time in advance to give the driver enough reaction time to stop the vehicle without causing trouble.

Making stops outside the designated bus stop areas is not allowed under any circumstances.

Can we bring domestic pets on the bus?

DECREE 54/2017, of 9th May, issue by the Government Assembly to amend the Passenger Regulations approved by Decree 79/1997 of 3rd July, states the following regarding the obligations of the passengers: Do not bring animals onto the bus except for guide dogs accompanied by their user or trainer; small house pets are allowed provided they are transported by their owners in adequate containers and do not produce bad smells, noises or general discomfort to other passengers.

Delay notes

Delay notes may only be issued from our offices as it is necessary to carry out certain verifications.

Applications may be made by phone (phone number 91-226 04 18) or by e-mail (This email address is being protected from spambots. You need JavaScript enabled to view it.).

Paying with a bank note of over 5€

The Article on Ticket Acquisition of the Passenger Regulations states the following: when purchasing a bus ticket, the passenger must pay the exact amount of the current fee in notes and coins. However, the company shall take the necessary measures to allow its personnel to return change, in so far as the amount given in payment by the user does not exceed the value of the first note.

REGULATIONS ON LUGGAGE

The "Passengers' rights" Section of the Regulations concerning passengers in the Community of Madrid dated 21st of July 1997 states the following:

In particular, passengers have the following rights: Carrying hand-held objects or luggage as long as it does not entail any inconvenience or hazard to other passengers; carrying luggage with a maximum weight of 30 kg on lines using vehicles equipped with luggage compartments.

BEHAVIOURS PUNISHABLE BY THE CRTM

In the general process of updating the Regulations on Public Passenger Transport, on 7th July 2017, the Regional Transport Consortium (CRTM) has updated and published on its website certain provisions related to behaviours typified as possible infractions as well as their corresponding penalties.

We consider such initiative to be necessary and relevant and it is our belief that the company is obliged to publish its regulations for the sake of public awareness.

All information is available at www.crtm.es/sanciones, This link will allow passengers to have access to such information, for their own benefit as well as for the benefit of the company personnel.

GETTING ON THE BUS WITH YOUR BICYCLE

Bicycles are allowed on regular passenger buses for general inner-city and inter-city services between municipalities other than Madrid under the following conditions:

1ª) Both folded and unfolded bicycles are allowed on buses.

2ª) Permission to get your bicycle on our buses will depend on the level of occupation of each bus.

3ª) Passengers accessing the bus with a folding bicycle must fold their bicycle before getting on the bus and keep it folded until they get off the vehicle.

Bicycles must preferably be stored in spaces specifically designed and designated for their adequate transportation, if available on the bus. If no storage space is available, bicycles will be placed in the area reserved for people with reduced mobility if it is unoccupied. If not, or if passengers with reduced mobility were to board the bus, the bicycle owner must move to another space that is adequate for such purpose. The bicycle owner must hold it adequately to avoid any hazards arising from its transportation.


Lost property

Have you lost any personal belongings on our vehicles? Please tell us by filling in this form. We will do all we can to help you find it.



I hereby expressly give my consent for the personal data used by EMPRESA DE BLAS Y COMPAÑIA, S.A. to be incorporated onto a file kept under the responsibility of said company for the sole purpose of processing my application. I acknowledge that in accordance to article 5 of legislation 15/1999 I have the right to access, rectify, cancel and oppose the data contained in such file.

If you do not want your personal data to be used for the mentioned purposes, you may exercise your right to oppose, access, rectify and cancel them by means of a communication addressed to EMPRESA DE BLAS Y COMPAÑIA, S.A. C/Fraguas, 27 (P. I. URTINSA), 28923 Alcorcon (Madrid) or to the email This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

We remind you that you may contact us through the following telephone lines for any queries regarding our schedules and services:

+34 91 226 04 18


Claims

¿Tiene alguna disconformidad con el servicio o ha sufrido alguna incidencia? El departamento de gestión de calidad trabaja a su servicio, por favor, contáctenos.


We remind you that you may contact us through the following telephone lines for any queries regarding our schedules and services:

+34 91 226 04 18



Work with us

Send us your job application by filling in this short form and attaching your Curriculum Vitae.




I hereby expressly give my consent for the personal data used by EMPRESA DE BLAS Y COMPAÑIA, S.A. to be incorporated onto a file kept under the responsibility of said company for the sole purpose of processing my Curriculum. I acknowledge that in accordance to article 5 of legislation 15/1999 I have the right to access, rectify, cancel and oppose the data contained in such file.

If you do not want your personal data to be used for the mentioned purposes, you may exercise your right to oppose, access, rectify and cancel them by means of a communication addressed to EMPRESA DE BLAS Y COMPAÑIA, S.A. C/Fraguas, 27 (P. I. URTINSA), 28923 Alcorcon (Madrid) or to the email This email address is being protected from spambots. You need JavaScript enabled to view it.


 

We remind you that you may contact us through the following telephone lines for any queries regarding our schedules and services:

C/ Fraguas, 27.
Pol. Ind. Urtinsa
28923 Alcorcón (Madrid)

+34 91 226 04 18

OPENING HOURS


Mondays to Thursdays
From 8:30 am to 2 pm
from 3:30 pm to 6:30 pm

Fridays
From 8:30 am to 2:30 pm


  More information